Right at Home and PocketRN Partner for Dementia

Partner News

FOR IMMEDIATE RELEASE

Contact:                               William Leiner
COO
will.leiner@pocketrn.com

Right at Home and PocketRN Enter Strategic Partnership to Provide New Medicare Care Model for Seniors with Dementia

Right at Home and PocketRN today announced a strategic partnership to provide support to Medicare dementia beneficiaries.

WASHINGTON, DC, UNITED STATES, January 15, 2025. Right at Home, a nationwide provider of in-home care, and PocketRN, a leading provider of virtual nursing care, today announced a strategic partnership to provide support to certain Medicare beneficiaries with dementia.

CMS Selects PocketRN

PocketRN was recently selected as a participant in the Guiding an Improved Dementia Experience (GUIDE) Model by the Centers for Medicare & Medicaid Services (CMS). As a GUIDE participant, PocketRN’s innovative “virtual nurse for life” approach will allow dementia patients and family caregivers to be specialty matched to nurses, who will become trusted companions that establish a long-term relationship with patients and families. PocketRN nurses also encourage openness to better understand individualized challenges; serve as continuous sources of education, coaching, monitoring, and emotional support; and are available as a 24/7 lifeline. Under the GUIDE Model, PocketRN will be available at no cost to eligible beneficiaries, with $0 copays.

PocketRN Right at Home

PocketRN Right at HomeRight at Home will provide in-home care and safety assessments for eligible beneficiaries to evaluate the safety of the home environment, to assess the ability of the beneficiary to manage and function at home, and to report to PocketRN other environmental, social, and behavioral factors that might impact the function and needs of the beneficiary and their caregiver. PocketRN and Right at Home will use these valuable reports to bring other resources included in the GUIDE benefit package to better support the beneficiary and allow them to stay in their home longer.

The GUIDE Model also provides respite services for certain people, enabling caregivers to take temporary breaks from their caregiving responsibilities. As part of its strategic partnership with PocketRN, Right at Home agencies will be providers of this key respite care service.

The anticipated outcomes of the GUIDE Model include increased caregiver empowerment and a reduction in Medicare and Medicaid expenditures–primarily achieved by preventing or delaying long-term nursing home stays. Additionally, the program aims to bring about a secondary reduction in hospital, emergency department, and post-acute care utilization. These outcomes closely align with the work that PocketRN is already doing and its mission to close the gap between home and healthcare.

“We couldn’t be more thrilled to bring our revolutionary nurse-led care model to the millions of dementia patients and families who need it most. With PocketRN, patients and families get unwavering support from a ‘virtual nurse for life’ as they navigate the complexities of managing dementia at NO cost to them. Nurses are hands-down the best clinicians to be the ‘glue’ to dementia patients and families throughout their journey–they’ve been doing so forever, and it’s high-time their work is valued by our system.”

Jenna Morgenstern-Gaines

CEO, PocketRN

“For over 25 years, Right at Home has empowered seniors to continue to live with independence and dignity while managing the effects of aging. This brand-new payment model will enable more seniors to experience the benefit of Right at Home services and support family members caring for seniors with dementia.”

Brady Schwab

Chief Growth Officer, Right at Home

GUIDE Model Participation

PocketRN will utilize its national network of expert nurses to dramatically expand access for dementia patients and families who otherwise may go without care. Its participation in the GUIDE Model will span eight years, with a one-year pre-implementation period for program development, community engagement, and infrastructure scaling before rolling out with a cohort of initial partners. Providers who are interested in partnering with PocketRN so their patients and families can get high-quality, personalized dementia care at no cost can contact nancy.gillette@pocketrn.com.

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About Right at Home

Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 700 franchise locations in the U.S. and five other countries. For more information about Right at Home, visit rightathome.net.

About PocketRN

PocketRN gives patients, families, and caregivers a “virtual nurse for life.” Its mission is to close the gap between home and healthcare by: enabling nurses to care proactively and continuously at the top of their license, enabling caregivers with peace of mind and the confidence to support others, and enabling patients to access whole-person, trusted, empathetic care when and where they want it. PocketRN is the glue that holds together fragmented experiences in care so that partners, clinicians, patients, and families get back more of what they need: quality time. For more information, visit www.pocketrn.com.

This press release was originally submitted to and appeared on EIN Presswire and is reprinted with permission.

PocketRN and Nevvon

Partner News

FOR IMMEDIATE RELEASE

Contacts:                           William Leiner
COO
will.leiner@pocketrn.com

James Cohen
CEO and Co-founder
james@nevvon.com

PocketRN & Nevvon Announce National Strategic Partnership to Transform Dementia Care through CMS’ Innovative GUIDE Model

Aims to Improve Care Coordination, Empower Caregivers, and Enhance Patient Outcomes

WASHINGTON, DC, UNITED STATES, January 13, 2025 /EINPresswire.com/ — Today, PocketRN, a leader in virtual nursing, and Nevvon, a global innovator in home and health care training technology, announced a National Strategic Partnership to pilot the Centers for Medicare & Medicaid Services (CMS) Guiding an Improved Dementia Experience (GUIDE) Model. This groundbreaking alternative payment model is designed to support individuals living with dementia and their caregivers.

Under this partnership, PocketRN and Nevvon will integrate their scalable virtual nursing and caregiver training solutions into Dementia Care Programs (DCPs) being tested nationwide. PocketRN is one of approximately 400 participants in the GUIDE Model, and this partnership with Nevvon will address systemic barriers such as limited access to high-quality training, caregiver burnout, and operational inefficiencies.

PocketRN Nevvon

The CMS GUIDE Model, launched on July 1, 2024, introduces a new payment framework to ensure that individuals living with dementia receive holistic, person-centered care. It tackles caregiver burnout by offering respite care services to allow caregivers necessary breaks to maintain their health and well-being. The program also improves access to care by providing 24/7 availability of trained professionals through telehealth services, overcoming geographic barriers and ensuring equitable support. Additionally, it addresses training deficits with Nevvon’s multilingual, on-demand e-training modules, which empower caregivers with the skills and knowledge to navigate the complexities of dementia care. PocketRN’s “virtual nurse for life” model bridges fragmented services by connecting caregivers, patients, and clinicians, creating a seamless, coordinated care experience.

24/7 Nursing

PocketRN enables caregivers and patients to access 24/7 virtual nursing support and regular nurse check-ins, delivering preventative care and reducing reliance on unnecessary emergency services through real-time assistance. Nevvon enhances caregiver education through a user-friendly app that offers short, practical learning modules tailored to every stage of dementia care. With training available in 11 languages, Nevvon ensures inclusivity and meets state-specific regulatory requirements, allowing agencies to focus on caregiving rather than administrative tasks.

“The GUIDE model is a powerful step forward in bridging the gap between homecare and healthcare. Our partnership with Nevvon strengthens our ability to deliver equitable, innovative, and scalable solutions that meet the needs of caregivers and families across the country. Together, we are ensuring that no one—caregiver or patient—is left behind in this new era of dementia care.”

WIlliam Leiner

COO, PocketRN

“The CMS GUIDE model offers an unprecedented opportunity to reimagine dementia care by focusing on the needs of caregivers and patients alike,” said James Cohen, CEO of Nevvon. “By combining our innovative e-training platform with PocketRN’s virtual nursing solutions, we are equipping caregivers with the tools, confidence, and flexibility they need to provide compassionate, patient-centered care. Together, we’re not only transforming how dementia care is delivered but also ensuring that agencies, caregivers, and families have the support they need to thrive in this new care paradigm.”

This partnership supports the GUIDE Model’s broader goals, as highlighted in the Biden Administration’s Executive Order on Increasing Access to High-Quality Care and Supporting Caregivers and the National Plan to Address Alzheimer’s Disease. For more information on the CMS GUIDE Model, visit: https://www.cms.gov/priorities/innovation/innovation-models/guide.

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About Nevvon

Nevvon is a global innovative home and health care training technology company that certifies caregivers for the mandatory annual education they earn online. Our simple, intuitive app lets caregivers learn at their own pace, simplifying regulatory compliance while empowering agencies to deliver exceptional care. Learn more at https://www.nevvon.com/guide/.

About PocketRN

PocketRN gives patients, families, and caregivers a “virtual nurse for life,” closing the gap between homecare and healthcare. PocketRN empowers caregivers with peace of mind, patients with trusted care, and clinicians with tools to deliver proactive, whole-person support. Visit www.pocketrn.com to learn more or engage with PocketRN on LinkedIn, Facebook, and Instagram.

This press release was submitted to and originally appeared on EIN Presswire and is reprinted here with permission.

Exclusive Inside Scoop: PocketRN and Assisting Hands

Breaking News

FOR IMMEDIATE RELEASE

Contact:                           William Leiner
COO
will.leiner@pocketrn.com

PocketRN and Assisting Hands® Home Care Announce a National Strategic Partnership to Test Medicare Dementia Care Model

Guiding an Improved Dementia Experience (GUIDE) Model, a CMMI Program, Aims to Increase Care Coordination, Support for Caregivers

WASHINGTON, DC, UNITED STATES, January 16, 2025. Today, PocketRN, a leader in virtual nursing, and Assisting Hands, a leading home care company, announced they will form a National Strategic Partnership to test the Centers for Medicare & Medicaid Services (CMS) alternative payment model designed to support people living with dementia and their caregivers. Under CMS’ Guiding an Improved Dementia Experience (GUIDE) Model, PocketRN will be one of almost 400 participants building Dementia Care Programs (DCPs) across the country, working to increase care coordination and improve access to services and supports, including respite care, for people living with dementia and their caregivers.

Partnership Foundation

Assisting Hands’ partnership with PocketRN is rooted in the fact that a significant portion of their client base has a dementia diagnosis. Their franchised locations nationwide provide daily care and respite care for caregivers in the homes of people living with dementia, making this alliance a strategic and logical decision.

PocketRN Assisting Hands

PocketRN Assisting HandsLaunched on July 1, 2024, the GUIDE Model will test a new payment approach for key supportive services furnished to people living with dementia, including: comprehensive, person-centered assessments and care plans; care coordination; 24/7 access to an interdisciplinary care team member or help line; and certain respite services to support caregivers. People with dementia and their caregivers will have the assistance and support of a Care Navigator to help them access clinical and non-clinical services such as meals and transportation through community-based organizations.

PocketRN CEO

“We couldn’t be more thrilled to bring our revolutionary nurse-led care model to the millions of dementia patients and families who need it most,” said PocketRN CEO, Jenna Morgenstern-Gaines. “With PocketRN, patients and families get unwavering support from a ‘virtual nurse for life’ as they navigate the complexities of managing dementia at NO cost to them. Nurses are hands-down the best clinicians to be the ‘glue’ for patients and their families throughout their dementia journey–they’ve been doing so forever, and it’s high-time their work is valued by our system.”

“Assisting Hands is proud to announce our partnership with PocketRN. This collaboration reinforces our dedication to providing exceptional home care and respite services for individuals living with dementia and their caregivers. Together, we aim to enhance caregiver support and improve quality of life by offering comprehensive home care solutions and respite care, allowing caregivers to manage their responsibilities more effectively while ensuring their loved ones receive the best care possible.”

Deanna Keppel

Vice President of Operations, Assisting Hands

PocketRN Participation

PocketRN’s participation in the GUIDE Model will help people living with dementia and their caregivers have access to education and support, such as training programs on best practices for caring for a loved one living with dementia. The GUIDE Model also provides respite services for certain people, enabling caregivers to take temporary breaks from their caregiving responsibilities. Respite is being tested under the GUIDE Model to assess its effect on helping caregivers continue to care for their loved ones at home, preventing or delaying the need for facility care.

This model delivers on a promise in the Biden Administration’s Executive Order on Increasing Access to High-Quality Care and Supporting Caregivers and aligns with the National Plan to Address Alzheimer’s Disease. For more information on CMS’ GUIDE Model, please visit: https://www.cms.gov/priorities/innovation/innovation-models/guide.

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About Assisting Hands® Home Care

Assisting Hands is a leading provider of in-home care services for seniors, individuals with disabilities, and those recovering from illness or injury. With over a decade of experience, Assisting Hands provides high-quality care in the comfort of the home, offering a range of services including personal care, companion care, and respite care. The company’s franchise system has grown rapidly, with locations across the United States.

About PocketRN

PocketRN gives patients, families, and caregivers a “virtual nurse for life.” Its mission is to close the gap between home and healthcare by: enabling nurses to care proactively and continuously at the top of their license, enabling caregivers with peace of mind and the confidence to support others, and enabling patients to access whole-person, trusted, empathetic care when and where they want it. PocketRN is the glue that holds together fragmented experiences in care so that partners, clinicians, patients, and families get back more of what they need: quality time. For more information, visit www.pocketrn.com

This press release will appear on EIN Presswire and was submitted to The Rowan Report as an exlusive advanced release, printed with permission.

Proposal to Update HIPAA Security Rule

CMS

HHS OCR Proposes Updates to the HIPAA Security Rule to Respond to Emerging Threats

by Paul F. Schmeltzer and John F. Howard, Clark Hill PLC

HHS Proposal

On Dec. 27, the Department of Health and Human Services (HHS) issued proposed updates to the HIPAA Security Rule to address evolving cybersecurity threats in healthcare. Introduced through a Notice of Proposed Rulemaking (NPRM) by the Office for Civil Rights (OCR), the substantial updates aim to enhance the protection of electronic protected health information (ePHI) while aligning the two-decade-old regulations with current technological advancements. These changes are especially crucial in a healthcare environment increasingly reliant on electronic health records (EHRs), online patient portals, telehealth platforms, and interconnected medical devices.

Since its adoption in 2003, the HIPAA Security Rule has served as the foundation for safeguarding ePHI. However, the healthcare landscape has changed dramatically with the rise of cyber threats like ransomware, phishing attacks, and hacking incidents that result in data breaches. OCR’s investigations into HIPAA compliance across the healthcare industry have also revealed significant inconsistencies, underscoring the need for updated regulations that provide clarity and enforceability.

Revisiting “Addressable” vs. “Required” Specifications

Among the most significant aspects of the proposed changes in the NPRM is the reconsideration of the distinction between “required” and “addressable” implementation specifications, a hallmark of the original Security Rule that has often caused confusion. Required specifications must be implemented as outlined, with no exceptions. Addressable specifications, on the other hand, give entities the flexibility to evaluate their feasibility and adopt alternative measures if implementing the original specification is deemed unreasonable or inappropriate. This flexibility has often been relied on by mid and small-sized HIPAA-covered entities in their compliance efforts.

The NPRM proposes eliminating the concept of “addressable” implementation specifications and making all implementation specifications required, with limited exceptions. This includes reclassifying encryption of ePHI at rest and in transit as a required specification, reflecting its essential role in mitigating cyber risks and its widespread availability. Previously, entities could justify not using encryption if they documented their rationale and implemented alternative measures. The proposed change eliminates this flexibility, simplifying compliance expectations and reinforcing encryption as a baseline safeguard for ePHI. This same change would follow for other specifications under the rule, highlighting OCR’s desire to strengthen and simplify the Security Rule.

Strengthened Administrative Safeguards

The NPRM introduces several enhancements to administrative safeguards to address modern security risks. Comprehensive risk analysis remains a cornerstone of HIPAA compliance, but the proposed updates add specificity to these requirements. Entities will be required to maintain a detailed inventory of all technology assets that interact with ePHI and map how ePHI flows within their systems. This mapping ensures visibility into where sensitive data resides and how it is accessed, helping organizations proactively identify and address vulnerabilities. The inventory and map would then be required to be reviewed every 12 months as part of an entity’s risk assessment and risk management processes.

Incident response planning is also emphasized. Entities must develop robust written plans that include protocols for detecting, containing, and recovering from cyberattacks or breaches. These plans should be regularly updated to align with emerging threats and best practices. Workforce training requirements are also expanded under the NPRM, with a focus on providing comprehensive and role-specific education. These programs must address unique vulnerabilities tied to specific job functions and be updated regularly to combat threats like phishing and social engineering.

Strengthened Physical and Technical Safeguards

Physical and technical safeguards also receive significant attention in the NPRM. To secure ePHI, physical access to facilities and devices must be tightly controlled through advanced measures such as biometric authentication, badge systems, and video surveillance. These controls aim to protect ePHI from unauthorized access, theft, or tampering.

The NPRM proposes a definition of the term “multi-factor authentication” (MFA) that entities would be required to apply when implementing the proposed rule’s specific requirements for authenticating users’ identities through verification of at least two of three categories of factors of information about the user, such as passwords combined with biometrics, to secure access to systems containing ePHI. Additionally, the NPRM encourages using advanced threat detection tools like intrusion detection systems, AI-powered anomaly detection, and real-time breach alerts to proactively address security risks.

Addressing Challenges for Small and Rural Providers

HHS recognizes the unique challenges faced by smaller healthcare providers, particularly those in rural and tribal areas, where resources for implementing complex security measures are often limited. The NPRM seeks to provide scalability, allowing entities to implement solutions proportional to their size and complexity. Tailored guidance and tools are expected to support these providers, and regional collaborations are encouraged to pool resources and expertise for improved cybersecurity.

Implications for Stakeholders

For healthcare providers and business associates, the proposed updates necessitate significant investment in technology, training, and compliance infrastructure. Allocating budgets for tools like encryption and MFA, revising and drafting policies and procedures, and updating vendor contracts to ensure alignment with new standards are critical steps. Failure to comply with these updated requirements could lead to stricter enforcement actions and penalties. Fortunately, the proposed changes also remove some of the guesswork needed to comply with the Security Rule. Making areas where investment is needed easier to identify.

Patients stand to benefit significantly from the proposed changes, as stronger protections for sensitive health information can help rebuild trust in healthcare systems. By reducing the frequency and severity of breaches, the NPRM supports greater patient engagement and the adoption of digital health technologies. Regulators, equipped with clearer enforcement guidelines, will be better positioned to ensure compliance and address violations effectively.

Alignment with Broader Cybersecurity Efforts

The proposed updates align with national and international cybersecurity frameworks, including the NIST Cybersecurity Framework and the General Data Protection Regulation (GDPR). These alignments position the U.S. healthcare sector as a global leader in data security while promoting best practices like continuous monitoring, risk management, and strong encryption.

Implementation Timeline and Next Steps

The NPRM is to be published in the Federal Register on Jan. 6, 2025, after which a 60-day public comment period will follow. The final rule will take effect 60 days post-publication. Entities will have 180 days to achieve compliance, with additional time provided to update business associate agreements. The NPRM encourages stakeholders to provide feedback on the practicality and cost-effectiveness of the proposed changes during the comment period.

Conclusion: A Necessary Evolution in Cybersecurity

The proposed updates to the HIPAA Security Rule represent a critical step forward in securing ePHI against today’s sophisticated cyber threats. By reclassifying key specifications, enhancing safeguards, and providing greater clarity for compliance, the NPRM builds a robust framework for protecting both patients and providers. While these changes may pose challenges for some organizations, they are an essential evolution in safeguarding sensitive data in an increasingly digital world. As healthcare continues its digital transformation, these updates underscore the importance of cybersecurity as a cornerstone of quality care and public trust. Investment in a strong cybersecurity posture up front will prove valuable and ultimately save the entire healthcare industry in the long run.

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This publication is intended for general informational purposes only and does not constitute legal advice or a solicitation to provide legal services. The information in this publication is not intended to create, and receipt of it does not constitute, a lawyer-client relationship. Readers should not act upon this information without seeking professional legal counsel. The views and opinions expressed herein represent those of the individual author only and are not necessarily the views of Clark Hill PLC. Although we attempt to ensure that postings on our website are complete, accurate, and up to date, we assume no responsibility for their completeness, accuracy, or timeliness.

©2025 This article originally appeared on the Clark Hill website and is reprinted with permission.

HH Accessibility Report

Partner News

FOR IMMEDIATE RELEASE

Contact:                  Lauren Corcoran

press@trellahealth.com

Trella Health Launches Special Report on Home Health Accessibility for Medicare Fee-for-Service (FFS) Beneficiaries

An analysis of the key trends shaping access to care for Medicare patients

ATLANTA, Dec. 16, 2024. Trella Health, the leading provider of market intelligence and integrated customer relationship management (CRM) solutions to the post-acute care industry, released its Special Edition Report on Home Health Accessibility Among Medicare Fee-for-Service (FFS) Beneficiaries.

Access to Services

This report investigates trends shaping home health accessibility, revealing how the expanding Medicare-eligible population – and other factors – continues to strain access to home health services.

Below are a few key insights from this special report:

Home Health Accessibility Report
    • 49.9% of counties had five or fewer home health agencies per 1,000 square miles in 2023.
    • 94.1% of counties experienced either a decrease or no change in the number of skilled home health agencies treating more than 10 FFS patients in the post-pandemic period.
    • 83.3% of counties experienced a decrease in the number of FFS home health admissions per 1,000 beneficiaries in the post-pandemic period.
    • 87.4% of counties experienced a decrease in the average number of home health visits in the post-pandemic period, and the number of home health visits per patient day decreased by 17.3% between 2017 and 2023.

Urgent Need for Change

“Our analysis of Medicare Fee-for-Service claims indicates a concerning trend: decreasing accessibility to skilled home health care at a time when we are experiencing the largest growth in the Medicare population,” stated Carter Bakkum, Senior Data Analyst at Trella Health. “This report underscores the urgent need for healthcare leaders to address these disparities and ensure that Medicare beneficiaries receive the care they need.”

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About Trella Health

Trella Health‘s unmatched market intelligence and purpose-built CRM allow post-acute providers, HME, and Infusion organizations to drive more effective performance and growth. Trella’s solutions allow post-acute, HME, and Infusion organizations to identify the highest-potential referral targets, evaluate new market opportunities, and monitor performance metrics. Paired with CRM and EHR integrations, business development teams can better manage referral relationships to advance their organizations with certainty by improving their sales and marketing strategy.

This press release was submitted by Trella Health and was reprinted by The Rowan Report with permission. For more information, or to request permission to use this content, please use the press contact above.

Careficient Acquires HealthRev Partners

M&A

FOR IMMEDIATE RELEASE

Contact:            Dom Yarborough
772-600-4202
Email Careficient

Creach Family Holdings Announces Acquisition of HealthRev Partners

Creach Family Holdings enhances its healthcare offerings by acquiring HealthRev Partners, strengthening its position in the home health and hospice sectors.

JENSEN BEACH, FL, UNITED STATES, December 4, 2024. Creach Family Holdings, a privately held investment firm focused on healthcare technology and tech-enabled services, is excited to announce the acquisition of HealthRev Partners, a leading provider of revenue cycle management (RCM) services for the home health and hospice market. This acquisition complements Creach Family Holdings’ portfolio, which includes Careficient, a top electronic medical record (EMR) provider for home health and hospice agencies.

A Strategic Acquisition

By combining HealthRev Partners’ RCM expertise with Careficient’s innovative EMR platform, Creach Family Holdings aims to offer an integrated suite of solutions that streamline operations, improve revenue cycles, and enhance patient care for home health and hospice providers.

Creating a Seamless Solution for Home Health and Hospice Providers
HealthRev Partners is recognized for its technology-driven solutions that help home health and hospice organizations manage billing, coding, and revenue cycle processes efficiently. This acquisition strengthens Creach Family Holdings’ ability to offer a comprehensive solution to the home health and hospice market, addressing challenges such as regulatory compliance and operational efficiency.

Careficient Acquires HealthRev Partners

The acquisition of HealthRev Partners is a strategic move that expands our ability to serve the home health and hospice sectors, combining their RCM expertise with Careficient’s EMR solution.

Gene Creach

CEO, Careficient

Creating a Seamless Solution for Home Health and Hospice Providers

HealthRev Partners is recognized for its technology-driven solutions that help home health and hospice organizations manage billing, coding, and revenue cycle processes efficiently. This acquisition strengthens Creach Family Holdings’ ability to offer a comprehensive solution to the home health and hospice market, addressing challenges such as regulatory compliance and operational efficiency.

Gene Creach, CEO of Careficient and Senior Manager at Creach Family Holdings, commented, “The acquisition of HealthRev Partners significantly expands our ability to serve the home health and hospice sectors. By combining their revenue cycle management expertise with Careficient’s comprehensive EMR solution, we provide a seamless platform that reduces administrative burdens, improves cash flow, and allows providers to focus on delivering high-quality patient care. This acquisition reflects our commitment to advancing healthcare technology and improving patient outcomes.”

Strengthening Capabilities in the Home Health and Hospice Market

HealthRev Partners’ RCM services are tailored to the needs of the home health and hospice sectors, where managing reimbursements and ensuring compliance are critical. Through this acquisition, HealthRev Partners will benefit from Creach Family Holdings’ operational expertise. The partnership with Careficient allows both organizations to offer the most integrated solution suite for the home health and hospice markets.

Mike Greenlee, CEO of HealthRev Partners, said, “We are thrilled to join Creach Family Holdings. For years, HealthRev Partners has been focused on helping home health and hospice providers optimize their revenue cycles. Now, through this partnership, we can expand our service offerings and technology solutions to create more opportunities for improved client outcomes.”

Expanding Creach Family Holdings’ Healthcare Vision

The acquisition strengthens Creach Family Holdings’ position as a leader in healthcare services and technology, particularly in the home health and hospice markets. By combining the strengths of HealthRev Partners and Careficient, Creach Family Holdings provides healthcare organizations with a data-driven solution that reduces costs, accelerates reimbursements, and improves care delivery.

Bill Creach, Senior Manager for Creach Family Holdings, added, “This acquisition is a critical step in our strategy to become a dominant force in healthcare technology. By combining HealthRev’s RCM expertise with Careficient’s EMR platform, we’re offering healthcare providers the tools they need to succeed in an increasingly complex industry.”

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About Creach Family Holdings

Creach Family Holdings is a privately held investment firm focused on acquiring and growing innovative healthcare companies. The firm is dedicated to transforming the healthcare industry by investing in companies that create long-term value and drive positive change.

About HealthRev Partners

HealthRev Partners provides technology-enabled RCM solutions for the home health and hospice sectors. Their solutions help organizations optimize billing and revenue cycle processes while ensuring regulatory compliance.

About Careficient

Careficient is a next-generation provider of AI-enabled EMR solutions for home health and hospice agencies. Its platform integrates clinical documentation, scheduling, billing, and patient management into a seamless system designed to enhance care delivery and efficiency.

St. Croix Hospice Receives Age-Friendly Certification

Partner News

FOR IMMEDIATE RELEASE

Contact:                              Bronwyn Pope

851-767-2800

bpope@stcroixhospice.com

St. Croix Hospice Becomes First Hospice Agency to Receive Age-Friendly Care Certification Agency-Wide

OAKDALE, Minn.Dec. 2, 2024 /PRNewswire/ — St. Croix Hospice is proud to announce its achievement of Age-Friendly Care certification, a testament to its unwavering dedication to delivering exceptional, patient-centered care designed to meet the unique needs of older adults at every stage of life.

Age-Friendly Certification

The Age-Friendly Care certification, awarded by Community Health Accreditation Partner, Inc. (CHAP), recognizes providers that implement evidence-based practices designed to meet the specific needs of aging patients. St. Croix has successfully embedded the “4Ms Framework” – What Matters, Medication, Mentation and Mobility – into its care model, ensuring every patient receives comprehensive care aligned with their personal goals and well-being.

“St. Croix Hospice is dedicated to providing compassionate, individualized care tailored to the unique needs of older adults,” said Heath Bartness, Founder CEO of St. Croix Hospice. “The Age-Friendly Care certification further recognizes our long-standing commitment to enhancing quality of life for aging individuals and their families through a compassionate, patient-centered approach. It’s especially important to us that this certification is recognized across our entire organization, reflecting the unified efforts of our teams to ensure every patient receives the highest quality care they deserve.”

4M St. Croix Hospice

Achieving Age-Friendly Care certification required all St. Croix locations to complete specialized training and implement best practices in geriatric care. This ensures that patients’ wishes are honored while prioritizing proper medication use, mental health support, and safe mobility.

The Age-Friendly Care certification aligns with our ongoing efforts to lead the industry in innovation and quality. With more than 90% of our patients aged 65 or older, this national recognition underscores the importance of our commitment to meeting the unique needs of older adults. It validates our clinical practices and serves as a testament to the dedication of our care teams who strive to make a difference for patients and families every day.

Ashley Arnold

Senior VP of Quality, St. Croix

St. Croix Recognized by CHAP

“St. Croix Hospice’s implementation of Age-Friendly Care across their 70+ locations is truly inspiring,” said CHAP Chief Operating Officer Teresa Harbour. “Their integration of the 4Ms Framework—What Matters, Medication, Mentation and Mobility—into daily practices reflects a deep commitment to honoring what matters most to their patients and families. This effort not only raises the bar for compassionate, patient-centered care but also underscores St. Croix Hospice’s role as a leader in the hospice field. At CHAP, we are proud to partner with organizations like St. Croix Hospice that prioritize innovation and excellence at such an impressive scale.”

St. Croix serves 5400 patients daily across the Midwest. Taking an integrated approach to hospice care, the expert team at St. Croix provides physical, emotional and spiritual support that meets the unique needs of each patient. St. Croix teams are stationed in more than 75 branches throughout ten states, ensuring responsive, proximate service to wherever patients call home.

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About CHAP

CHAP is an independent, nonprofit organization accrediting providers of home and community-based care. Founded in 1965, CHAP was first to recognize the need for and value of home and community-based care standards and accreditation. As a Centers for Medicare & Medicaid Services (CMS)–approved accrediting organization, CHAP surveys organizations providing home health, hospice, and home medical equipment services to establish if Medicare Conditions of Participation and DMEPOS Quality Standard are met and recommend certification to CMS. CHAP’s purpose is to partner with organizations nationwide to advance quality in the delivery of care and services in the home and community. 

About St. Croix Hospice

St. Croix Hospice supports patients, their families and caregivers, providing compassionate care when it’s needed most. Celebrating 15 years of service, St. Croix Hospice delivers exceptional hospice services 24 hours a day, 365 days a year and wherever a patient calls home. With branches in IllinoisIndianaIowaKansasMichiganMinnesotaMissouriNebraskaSouth Dakota and Wisconsin, St. Croix Hospice takes pride in round-the-clock availability, prompt response times and same-day admissions – including during evenings, weekends and holidays. Contact St. Croix Hospice 24/7 at 855-278-2764 or stcroixhospice.com

New Features for Quality and Compliance Software Solution

Partner News

FOR IMMEDIATE RELEASE

Contact:                    Norbert Hudak
818-523-8125
norbert@qapiplus.com

QAPIplus Launches 3.0 Platform, Enhancing Quality and Compliance for Home Health and Hospice Providers

New user interface, more customizations, enhanced PIPs and EMR integrations make managing quality and compliance programs even easier for home health and hospice organizations.

GLENDALE, Calif.Oct. 14, 2024 — QAPIplus, the first and only comprehensive quality and compliance management solution for home health and hospice, is excited to announce the launch of QAPIplus 3.0.

This significant update introduces a modernized user interface, enhanced features for managing Performance Improvement (PI) projects, and deeper integrations with leading electronic medical record (EMR) systems. These enhancements are designed to streamline workflows, save even more time, and provide an improved user experience for agencies focused on delivering the highest standards of care.

“We listened carefully to feedback from our customers, and QAPIplus 3.0 reflects their needs and priorities. Our users asked for a more intuitive interface and better ways to manage their compliance and quality workflows. With these enhancements, we’re delivering the tools they need to succeed.”

Armine Khudanyan

Co-Founder and CEO, QAPIplus

“This update streamlines the entire quality and compliance workflow even more than before,” said Lara Koraian, Co-Founder and CTO of QAPIplus. “By automating repetitive tasks and improving user management, QAPIplus 3.0 saves agencies valuable time while ensuring that critical compliance needs are met efficiently.”

Top Benefits of QAPIplus 3.0 Include

    • Time Savings: Automated PIPs workflows including progress tracking, assigning specific users, and delegating tasks.
    • Easier Navigation: A modern, streamlined design makes the platform more intuitive and easier to navigate.
    • More Customization: Enhanced control over notifications allows for a more tailored experience for each user.
    • Seamless Data Flow: Enhanced integrations with leading EMR platforms to automatically populate incident data in the QAPIplus platform.
QAPIplus 3.0

With QAPIplus 3.0, home health and hospice agencies can continue to elevate their quality and compliance programs while reducing the administrative burden on staff.

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About QAPIplus

As the only software solution created specifically for home health and hospice organizations that digitizes and automates your quality and compliance programs, QAPIplus empowers you to achieve your highest performance, minimize burden, and improve your bottom line.

QAPIplus is the only quality management software solution to earn CHAP Verification and ACHC Certification for home health and hospice organizations.

This press release originally appeared on PRNewswire and reprinted with permission from QAPIplus. For more information or to request permission to print, use the media contact above.

New EVP for Talent Acquisition

Partner News

Axxess

FOR IMMEDIATE RELEASE

Contact:                 Johnathan Eaves
(903) 445-6969
jeaves@axxess.com

Axxess Names Tim Ingram Executive Vice President for Talent Acquisition

His Appointment Will Ensure New Hires Reinforce Its Award-Winning Culture As Company Grows Worldwide

DALLAS, October 21, 2024 – Longtime Axxess leader Tim Ingram has been named Executive Vice President for Talent Acquisition to work closely with company leaders around the world to ensure new hires continue to reinforce the award-winning culture known as The Axxess Way.

A Message from Axxess CEO

“Beyond our industry-leading solutions, our foundational strength has always been and will always continue to be our unique culture,” said John Olajide, founder and CEO of Axxess, the industry leader in care at home technology solutions. “Tim’s demonstrated commitment to excellence and his collaborative and cooperative nature make him the perfect choice to represent our unique culture and work with our team to ensure new hires also embody The Axxess Way as we continue to grow around the world.”

Tim Ingram, in His Own Words

“Axxess is easily the most dynamic and collaborative culture I have ever been part of, and it’s an honor to be responsible for ensuring we find only the smartest, highest-quality team players who can help take Axxess to the next level,” said Ingram, who joined Axxess in 2016 and will continue to serve as Executive Vice President for Interoperability, partnering with industry-changing technology companies to enhance Axxess’ solutions. “Our vision is to be the global home healthcare technology leader, and most admired for our people, partnerships and solutions. Ensuring we achieve our vision starts at the interview.”

Tim's Background

Ingram has more than 20 years of experience in healthcare, including working in software, as well as regulatory and mergers and acquisitions environments. He serves as an ambassador for the National Hospice and Palliative Care Organization’s My Hospice Ambassador program; a member of several committees and councils for both NHPCO and National Association for Home Care and Hospice and is a past board member for the California Hospice and Palliative Care Association. He was named one of DirectTrust’s Interoperability Heroes in 2022.

Tim Ingram Talent Acquisition

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About Axxess

Axxess is the leading global technology platform for healthcare at home. The company offers a robust ecosystem that empowers healthcare organizations and professionals to deliver the highest quality care. By integrating with partners and payers from across the healthcare continuum, more than 9,000 organizations trust the Axxess network to care for more than 5 million patients worldwide. Multiple independent certifications have confirmed that Axxess has the most secure and industry-compliant software solutions. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”

This press release was originally published by Axxess and is reprinted with permission. For more information or for permission to use this material, please use the media contact above.

Vendor Watch: VitalCaring Cognitive Care Pilot

Partner News

FOR IMMEDIATE RELEASE

Contacts:                                          Nancy Lecroy
VP, Marketing & Communications
VitalCaring
O 469.839.3777
Nancy.lecroy@vitalcaring.com

Kelly Faville
FourSeventeen Communications
On behalf of Constant Therapy Health
M 978-621-6667
kelly@constanttherapy.com

VitalCaring’s AI-driven Cognitive Care Pilot Shows Promising Results

National leader in home health and hospice care to extend AI-enabled speech, language, and cognitive therapy initiative across its network

DALLAS and LEXINGTON, Mass., September 12, 2024 – VitalCaring, a leading national home health and hospice care provider, has unveiled the results of a seven-month AI-driven cognitive care pilot program that delivered enhanced personalized therapy to patients living with cognitive disorders. Through the pilot, VitalCaring deployed Constant Therapy’s digital speech, language, and cognitive therapy platform as part of its home-based services for select patients.

Significant Cognitive Gains

Patients in the program showed statistically significant cognitive improvements, including:

• A 35% increase in Montreal Cognitive Assessment (MoCA)* (average score)
• A 33% increase in Saint Louis University Mental Status (SLUMS)*(average score)
• Improvement by at least one cognitive level (55% of patients)
• Achievement of normal cognitive functional score by discharge (35% of patients)

“This pilot program was tailored to fast-track our patients’ journey to regaining independence safely in their homes. Adding innovative tools like the Constant Therapy platform to our existing care plans for cognitive issues and neurological disorders extends the exceptional work of our therapists.”

Janice Riggins

Chief Clinical Officer, VitalCaring

A valuable complement to clinician-supervised therapy

Patients’ ability to independently access Constant Therapy’s therapeutic exercises at home has proven to be a valuable and meaningful complement to clinician-supervised therapy. The aim of the VitalCaring Cognitive Care pilot program was to determine how additional therapy tools could accelerate recovery and maximize cognitive functioning for VitalCaring patients with dementia-related diseases or those recovering from stroke or other brain injuries. On average, each patient in the pilot program was able to access an additional 11 hours of digital therapy on their own. Due to the success of this pilot, VitalCaring will explore opportunities to extend the initiative across its network.

“VitalCaring stands at the forefront of home healthcare innovation, transforming patient experiences and outcomes with advanced technological and analytical approaches,” said Veera Anantha, Founder and CEO of Constant Therapy Health. Our platform supports their practice of providing outstanding, individualized treatment to patients affected by neurological conditions or brain injuries.”

What Caregivers and Family are Saying

  • “Thanks to the AI therapy, my uncle regained his motor skills. He can now operate mobile phones and stay connected with loved ones.” The patient’s MoCA score improved from 14 to 26 – moderate cognitive impairment to normal cognitive ability.
  • “My mother’s ability to hold conversations with friends and family improved significantly after using the AI-driven tools.” The patient’s MoCA score rose from 16 to 27 – moderate cognitive impairment to normal cognitive ability.
  • “Our family noticed remarkable cognitive improvements in my grandfather. He’s better at following events and recalling important information.” The patient’s MoCA score jumped from 17 to 25 – moderate to mild cognitive impairment.
VitalCaring Pilot

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About the VitalCaring Cognitive Care Pilot Program

The pilot program ran from October 2023 through May 2024 and included 52 patients aged 54 to 92, with an average age of 77.45. Patients had various primary diagnoses, including cerebral infarction, brain tumors, dementia (including Alzheimer’s disease), Parkinson’s disease, encephalitis, encephalopathy, and mild cognitive impairment (MCI). Patients’ performance was measured by: the Montreal Cognitive Assessment/MoCA and the Saint Louis University Mental Status/SLUMS cognitive screening.

About Contant Therapy Health

Constant Therapy Health is a next-generation digital health company whose technology is clinically proven to improve the efficacy of cognitive, speech, and language therapy, as well as increase access to and reduce the cost of therapy. Constant Therapy, an award-winning mobile program, uses patented AI technology to deliver personalized exercises that rebuild cognitive and speech function for individuals recovering from stroke or traumatic brain injury (TBI) or living with aphasia, dementia, and other neurological conditions. Built by a team of top neuroscientists at Boston University, Constant Therapy is used by tens of thousands of patients as prescribed by their clinicians, helping to create the world’s largest brain rehabilitation database, and providing insights that can improve the effectiveness and efficiency of brain rehabilitation.

About VitalCaring

VitalCaring delivers compassionate, high-quality home-based healthcare to patients in the comfort of their own homes. By bringing together like-minded people who are called to care and supported by a positive organizational culture, VitalCaring is positioned to deliver an exceptional patient experience at every encounter. VitalCaring is a national leader in the home health and hospice industry, serving patients throughout the Southern United States, including Texas, Oklahoma, Louisiana, Mississippi, Alabama, and Florida. From its base in the South, VitalCaring is expanding to serve even more communities nationwide.

This press release was originally published by VitalCaring and is reprinted with permission. For more information or to request permission to reprint, please reach out to the media contacts listed above.

Not All Superheroes Wear Capes

Partner News

by Kristin Rowan, Editor

Some Superheroes are Software Solutions Providers

In August, I had the pleasure of attending the Kantime Superheroes for Success user experience. In the year since I’ve taken over The Rowan Report, I’ve only attended two user events, but I have been an event producer since 2016. The Kantime team delivered a top-notch event that took great care of its attendees.

Education

Of course, there was a fair bit of education centered around the Kantime solution. This was not unexpected, nor unwelcome, as many of the attendees were agency owners actively seeking a new software solution. However, the educational sessions were balanced between Kantime and industry information.

Guest speakers addressed the Home Health Final Rule, the Hospice CAP, Red Flags to spot turnover risk, pediatric care, and more. These breakout sessions followed the opening day general session with Bill Dombi, NAHC President, who provided updates on regulatory issues and the merging of NAHC and NHPCO.

Table Talk and Learning Labs

A unique feature of the Kantime Experience were the open table talk sessions and learning labs. KanTime experts were available to sit with software shoppers to provide insight into each of the Kantime lines of business. For agency owners and executives who are shopping for the right EMR, talking to users rather than sales people is often a good way to get in-depth information in an honest forum. 

Vendors

The general session room was lined on three sides with vendors of many kinds. There were AI solutions, educational companies, billing experts, and more. What was especially nice about this event was the amount of time provided to speak with the vendors throughout the day. 

Closing in Style

The team at Kantime not only provided candid talk about software updates and integrations with partners, but also planned a top-notch Happy Hour and Game Night mid-way through the event. Attendees arrived in superhero costumes from Batman to Obi-Wan. Arcade games, carnival food, costume contest, and DJ rounded out the night. We even caught Bill Dombi and his wife in a spirited round of air hockey. 

Final Thoughts

After attending this event, user experiences and user group meetings have a high bar set for them. I look forward to seeing what other software solutions providers have in store. From an agency perspective, I spoke with many of the attendees about the experience they had. All of them expressed how helpful the event had been in helping them in the decision-making process. Regardless of the software you are considering, attending a user group meeting or experience is a recommended route to gain valuable insight from other agencies who are already using the software you are considering.

A big thank you to the team at Kantime for their invitation and hospitality. I can’t wait to see what they come up with for 2025!

Kantime Superheroes
Kantime Superheroes
Kantime Superheroes
Kantime Superheroes<br />
Kantime Superheroes

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Kristin Rowan, Editor
Kristin Rowan, Editor

Kristin Rowan has been working at Healthcare at Home: The Rowan Report since 2008. She has a master’s degree in business administration and marketing and runs Girard Marketing Group, a multi-faceted boutique marketing firm specializing in event planning, sales, and marketing strategy. She has recently taken on the role of Editor of The Rowan Report and will add her voice to current Home Care topics as well as marketing tips for home care agencies. Connect with Kristin directly kristin@girardmarketinggroup.com or www.girardmarketinggroup.com

©2024 by The Rowan Report, Peoria, AZ. All rights reserved. This article originally appeared in Healthcare at Home: The Rowan Report. One copy may be printed for personal use: further reproduction by permission only. editor@therowanreport.com

InnovAge to Participate in Preventing Falls Study

Partner News

Preventing Falls

FOR IMMEDIATE RELEASE

Media Contacts:                       Lara Hazenfield
InnovAge PR Manager
lhazenfield@innovage.com

John Eddy
Goldin Solutions for InnovAge
InnovAge@goldinsolutions.com

Leading PACE Provider InnovAge Selected to Participate in National Study Focused on Preventing Falls by Seniors

New LeaHD Study Advances as Industry Observes National PACE Awareness Month & Falls Prevention Month

DENVER, CO, Sept. 16, 2024 — InnovAge Holding Corp. (“InnovAge”) (Nasdaq: INNV), a leading Program of All-inclusive Care for the Elderly (PACE) provider, has been selected as a research partner for a national study exploring how to prevent falls by seniors. This September’s National PACE Awareness Month and Falls Prevention Month observances emphasize the impact of this timely and critical work aimed at reducing dangerous falls by seniors, as well as helping many others facing a wide range of health conditions.

According to the CDC, falls are the leading cause of injury and death among older adults, with one in four adults aged 65 and older experiencing a fall each year. InnovAge participants average 16% fewer falls than the National PACE Association’s estimated average1 through proactive screening, risk assessments, and personalized interventions designed to prevent falls. As the largest PACE provider (of enrolled participants), InnovAge provides comprehensive emotional, physical, and social support to older adults through 24/7, integrated care.

As the U.S. population aged 65 and older is projected to grow 47% by 2050, affordable and accessible alternatives to nursing homes, like PACE, are more important than ever. As part of InnovAge’s commitment to enabling seniors to age safely in their homes and communities, participants receive a holistic care approach that includes access to doctors, dentists, physical therapists, home health aides, dietitians, and social workers. By proactively addressing all of the complex factors that impact health, PACE aims to increase longevity and quality of life for older adults. For most eligible seniors, all medically necessary care and services are provided for free through PACE.

“We believe that the PACE model is integral to creating a safer, healthier, and more independent future for our seniors,” said Patrick Blair, CEO and President of InnovAge. “National PACE Awareness Month is an excellent opportunity to deepen our education efforts about the transformative benefits PACE offers participants and their families.”

“Our participation in the LeaHD study is a testament to our dedication to advancing research and evidence-based practices that directly impact senior health and safety,” said Dr. Ann Wells, Chief Population Health and Clinical Value Officer of InnovAge. “This study will help us better understand the multi-faceted factors contributing to falls among seniors and develop intervention strategies tailored to their unique needs.”

Preventing Falls InnovAge Dr. Ann Wells

InnovAge was selected by LeaHD, a research and training center established in partnership with Brown University, Boston University, and University of Pittsburgh in the Center on Health Services Training and Research (CoHSTAR). Dr. Wells and the LeaHD team will work collaboratively in the study to advance the training of scientists in rehabilitation and long-term services, focusing on fall risk prediction to enhance senior healthcare outcomes. Their combined research also includes efforts improve the lives of adults living with disabilities and chronic conditions. The study is expected to be completed in October 2025.

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About InnovAge

InnovAge is a market leader in managing the care of high-cost, frail, and predominantly dual-eligible seniors through the Program of All-inclusive Care for the Elderly (PACE). With a mission of enabling older adults to age independently in their own homes for as long as safely possible, InnovAge’s patient-centered care model is designed to improve the quality of care its participants receive while reducing over-utilization of high-cost care settings. InnovAge believes its PACE healthcare model is one in which all constituencies — participants, their families, providers, and government payors — “win.” As of June 30, 2024, InnovAge served approximately 7,020 participants across 20 centers in six states. www.InnovAge.com

This press release was submitted to us by InnovAge and is reprinted by permission. See our accompanying article this week on the home care patient who died after a fall.

Help Those Impacted by Hurricanes Helene and Milton

Partner News

How to Help

Cash is an effective and immediate way to help, allowing on-the-ground charities to purchase the supplies they need when they need them. 

    • The Salvation Army is providing emergency aid, food, drinks, emotional and spiritual care, and critical supplies to survivors and rescue workers in five states. There are no administration fees associated with Salvation Army donations and 100% of your donation goes directly to disaster relief. You can donate to the disaster relief fund here.
    • Mercy Chefs provide meal service across North Carolina. They are providing meals for hospital employees and patient families. You can donate here.
    • GoFundMe fundraisers are abundant right now, if you want to donate to a specific family. GoFundMe has a vetted group of Hurricane Helene requests and a separate Hurricane Relief Fund. You can donate here.
    • The American Red Cross allows you to donate specifically to people affected by the hurricanes, as a general donation to any disaster, or to a fund called “Where It is Needed Most.” The two general funds allow the Red Cross to use those funds as they need to and doesn’t run the risk of getting caught in an unusable fund. You can donate here.

Volunteering opportunities are available if you are near the areas impacted by the hurricanes.

    • The Salvation Army has both credentialed and non-credentialed volunteer opportunities in the emergency disaster areas. Get more information here.
    • Mercy Chefs is looking for volunteers in Asheville, NC and may have other opportunities available soon. You can sign up to volunteer here.
    • The American Red Cross has volunteer opportunities for blood drives, transportation, disaster teams, and shelters. You can find more information here.

Donations of clothing, furniture, home goods, and other needed items.

    • It is recommended that if you want to donate physical items, please wait a couple of weeks until the initial cash donations stop coming in and the volunteer organizations are able to assess the needs of each community. Physical items are not helpful until a family is permanently relocated and those items don’t have to be stored.

Additional resources, places to donate, and volunteer opportunities are easy to find online.

    • Before you do anything, make sure you are vetting the organization, especially if it’s not one that is nationally recognized like the Salvation Army or the Red Cross.
    • Look for volunteer opportunities with smaller organizations that may not get as much publicity as the Red Cross. For example, this site lists opportunities with local volunteer firefighters, Marion County medical reserve corps, and the Lake County department of health, among others.
    • The American Red Cross South Florida Region has a virtual volunteer opportunity to offer comfort to those affected by the storms. This is a great opportunity to help if you are not in the southern region and/or cannot donate.

Telehealth Grant to Address Disparities

Partner News

FOR IMMEDIATE RELEASE

CONTACT:                                          Gina Cella
gcella@americantelemed.org
781-799-3137

AMERICAN TELEMEDICINE ASSOCIATION RECEIVES GRANT FROM PETERSON HEALTH TECHNOLOGY INSTITUTE TO ENHANCE WORK IN USING TELEHEALTH TO ADDRESS DISPARITIES

WASHINGTON, DC, SEPTEMBER 24, 2024 – The American Telemedicine Association (ATA) today announced the organization has received a grant from the Peterson Health Technology Institute (PHTI) to enhance its US Digital Infrastructure Disparities Score (DIS) and heat map tools with additional data sets and visualization tools, to highlight key infrastructure gaps and identify specific interventions that support actionable, measurable, and accountable deployment.

The Disparities Score and heat map tools, developed by the ATA CEO’s Advisory Group on Using Telehealth to Eliminate Healthcare Disparities and Inequities, will enable data-informed decisions and targeted allocation of resources to improve access to digital services and reduce disparities. The score is a composite measure and can be viewed at a ZIP code or county level. The premise of the map is to highlight key infrastructure gaps and support stakeholders in understanding how and where to invest scarce resources to improve access to digital services.

“Beyond the ability to just view broadband connectivity in a region, our Disparities Score and heat map tools are materially different, with composite representation of broadband access, plus connection speeds, connection modalities, and data affordability,” said Ann Mond Johnson, CEO of the ATA.

“This critical funding will be used to enhance these tools by incorporating additional data sets, developing enhanced data visualization tools, and improving the design interface and user experience.

Teleheatlh Grant to Address Disparities

We are grateful to the Peterson Health Technology Institute for their generous support of our work, to enable data-informed decisions pertaining to the allocation of resources to reduce disparities.”

The Disparities Advisory Group is co-chaired by Kristi Henderson, DNP, Yasmine Winkler and Ron Wyatt, MD, and facilitated by David Smith, CEO of Third Horizon Strategies.

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About the Peterson Health Technology Institute

The Peterson Health Technology Institute (PHTI) provides independent evaluations of innovative healthcare technologies to improve health and lower costs. Through its rigorous, evidence-based research, PHTI analyzes the clinical benefits and economic impact of digital health solutions, as well as their effects on health equity, privacy, and security. These evaluations inform decisions for providers, patients, payers, and investors, accelerating the adoption of high-value technology in healthcare. PHTI was founded in 2023 by the Peterson Center on Healthcare. For more information, please visit PHTI.org.

About the ATA

As the only organization completely focused on advancing telehealth, the American Telemedicine Association is committed to ensuring that everyone has access to safe, affordable, and appropriate care when and where they need it, enabling the system to do more good for more people. The ATA represents a broad and inclusive member network of leading healthcare delivery systems, academic institutions, technology solution providers and payers, as well as partner organizations and alliances, working to advance industry adoption of telehealth, promote responsible policy, advocate for government and market normalization, and provide education and resources to help integrate virtual care into emerging value-based delivery models.