by Rowan Report | Nov 15, 2024 | Admin, Clinical, Medicare Advantage
by Alexandria Nelson, Communications Specialist, Axxess
How to Survive Medicare Advantage in Home Health
Navigating the complexities of Medicare Advantage continues to be a sticking point for organizations trying to scale their business. In an education session at the 2024 Axxess Growth, Innovation and Leadership Experience (AGILE), Brent Korte, CEO of Frontpoint Health, and Wendy Conlon, MSPT, Senior Vice President of Client Experience at Axxesss, discussed the ways organization can adapt to the changing reimbursement landscape and ensure their survival.
Conlon and Korte began the session by examining how care is delivered under Medicare Advantage, highlighting the differences in care rates among beneficiaries. They emphasized the importance of organizations being aware of these variations in care.
“I think it’s important that we recognize our role as providers of the target population while also considering the various factors that influence the care we provide,” Conlon said.
Conlon also encouraged organizations to understand the margin of care they provide, highlighting that the care at home industry, and healthcare in general, continues to be an undervalued space.
Korte added that organizations should focus on what Medicare Advantage is looking for in terms of providing care, and set expectations for beneficiaries.
Conlon noted that organizations providing care for Medicare Advantage beneficiaries need to have a plan in place to see success in their business.
“It’s about strategy,” Conlon said. “It’s truly about disciplined commitment to excellence when caring for patients and a plan to do so appropriately with appropriate measures in place to get to that success and to watch those margins.”
Operations and Structures
Conlon stressed the importance of organizations finding operational efficiencies and strategizing their approach to patient care. She encouraged them to embrace the financial and administrative aspects of home care, treating it as a business to ensure sustainability and growth.
Conlon and Korte also encouraged organizations to look at their staffing models and clinician structures when strategizing their business.
“Do we have all of our clinicians seeing all of our patients, or have we strategized and almost stratified our clinicians to understand how to see different subsets of patients very specifically and understand those payer models behind them?” Conlon asked.
Korte advised leaders to continue to advocate for an episodic payment model for Medicare Advantage to improve the quality of care patients receive.
“That really, really matters because not only do we get paid more so we can provide better care and get to that 24.9% margin or maybe 14.9% margin, but it doesn’t disrupt our model of episodic care which is very much, ‘give the patient what they need,’” Korte said.
Use Technology to Survive Medicare Advantage
Leaders were also encouraged to use technology to help streamline operations and keep their organizations accountable and their records accurate.
“How nimble is the technology and intuitive for setting up those payers to allow us to make those changes that we need to make when we need to make them, but also to ensure that we’ve got accuracy?” Conlon asked.
The pair concluded the session by emphasizing the importance of not only examining and refining internal organizational processes but also looking outward. They advised leaders to leverage community resources and collaborate with payers.
“Externally, understanding our community and our community resources and then also understanding how we can speak to the payers and negotiate with the payers [is essential],” Conlon said. “We may think, when there’s a group of folks that are advocating for that, that tends to bring about a lot of positive change, but that doesn’t mean that one person [or] one organization cannot be the catalyst for that change to happen.”
This article orginally appeared on the Axxess blog and is reprinted with permission. For more information or to request print permission, please contact Axxess.
by Rowan Report | Oct 31, 2024 | Partner News
Axxess Names Tim Ingram Executive Vice President for Talent Acquisition
His Appointment Will Ensure New Hires Reinforce Its Award-Winning Culture As Company Grows Worldwide
DALLAS, October 21, 2024 – Longtime Axxess leader Tim Ingram has been named Executive Vice President for Talent Acquisition to work closely with company leaders around the world to ensure new hires continue to reinforce the award-winning culture known as The Axxess Way.
A Message from Axxess CEO
“Beyond our industry-leading solutions, our foundational strength has always been and will always continue to be our unique culture,” said John Olajide, founder and CEO of Axxess, the industry leader in care at home technology solutions. “Tim’s demonstrated commitment to excellence and his collaborative and cooperative nature make him the perfect choice to represent our unique culture and work with our team to ensure new hires also embody The Axxess Way as we continue to grow around the world.”
Tim Ingram, in His Own Words
“Axxess is easily the most dynamic and collaborative culture I have ever been part of, and it’s an honor to be responsible for ensuring we find only the smartest, highest-quality team players who can help take Axxess to the next level,” said Ingram, who joined Axxess in 2016 and will continue to serve as Executive Vice President for Interoperability, partnering with industry-changing technology companies to enhance Axxess’ solutions. “Our vision is to be the global home healthcare technology leader, and most admired for our people, partnerships and solutions. Ensuring we achieve our vision starts at the interview.”
Ingram has more than 20 years of experience in healthcare, including working in software, as well as regulatory and mergers and acquisitions environments. He serves as an ambassador for the National Hospice and Palliative Care Organization’s My Hospice Ambassador program; a member of several committees and councils for both NHPCO and National Association for Home Care and Hospice and is a past board member for the California Hospice and Palliative Care Association. He was named one of DirectTrust’s Interoperability Heroes in 2022.
Axxess is the leading global technology platform for healthcare at home. The company offers a robust ecosystem that empowers healthcare organizations and professionals to deliver the highest quality care. By integrating with partners and payers from across the healthcare continuum, more than 9,000 organizations trust the Axxess network to care for more than 5 million patients worldwide. Multiple independent certifications have confirmed that Axxess has the most secure and industry-compliant software solutions. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
This press release was originally published by Axxess and is reprinted with permission. For more information or for permission to use this material, please use the media contact above.
by Rowan Report | Sep 27, 2024 | Partner News
Axxess Partners with strategic health care to offer Managed care support to clients
DALLAS, September 26, 2024 – Axxess, the leading global technology innovator for healthcare at home, has partnered with Strategic Health Care, a leading provider of managed care solutions, to offer Axxess clients managed care support, helping them enhance profitability and drive business optimization.
Through this collaboration Axxess clients have access to services provided by Strategic Health Care, including managed care contracting and credentialing, value-based reimbursement, revenue optimization and network development.
“Through this partnership we are providing our clients with the tools needed to thrive in the ever-evolving managed care landscape,” said Chris Taylor, senior vice president of channel partnerships at Axxess. “These services are designed to provide Axxess clients the support needed to succeed in managed care, helping them navigate industry challenges and enabling them to focus on care delivery.”
Strategic Health Care and Axxess are focused on helping clients scale their business and increase profits.
“Even the best care at home providers are struggling to make managed care work,” said Joe Russell, vice president of network management and contracting at Strategic Health Care. “We want to show providers that there’s a world where providers can win and win big. That’s why we’re so excited for the partnership with Axxess. When Axxess clients have managed care related issues, we want them to know they have partner they can rely on where it matters most.”
Axxess is the leading global technology innovator for healthcare at home, focused on solving the most complex industry challenges. Trusted by more than 9,000 organizations that serve more than 5 million patients worldwide, Axxess offers a complete suite of easy-to-use software solutions that empower home health, home care, hospice, and palliative providers to make healthcare in the home human again. Multiple independent certifications have confirmed that Axxess has the most secure and industry-compliant software available for providers. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
About Strategic Health Care
For over twenty-five years, Strategic Health Care has earned a reputation in the health plan industry as a knowledgeable and fair representative for provider clients. The highly experienced team of contracting experts at Strategic Health Care ensure providers have access to the reimbursement they need to continue to provide quality patient care.
by Rowan Report | Jul 26, 2024 | Partner News
Axxess 2025 AGILE Conference to be held May 5-7 in Dallas
DALLAS, July 18, 2024 – Axxess, the leading global technology innovator for healthcare at home, today announced the 2025 Axxess Growth, Innovation and Leadership Experience (AGILE) will be held May 5–7 at the Fairmont hotel in downtown Dallas.
Each year several hundred care at home thought leaders, industry providers and partners attend AGILE to learn and share insights to help build the future of healthcare at home. The conference also features valuable networking opportunities and educational sessions on topics at the leading edge of care at home. Clinicians earn much needed continuing education units toward their license renewal.
“AGILE is the must-attend event for anyone involved in care at home,” said John Olajide, Founder and CEO of Axxess. “We are excited about the future of care in the home and believe AGILE 2025 will play a crucial role in advancing our industry by fostering innovation and bringing our community together to learn and grow. Next year’s conference will feature thought-provoking keynote speakers, informative breakout sessions and interactive workshops, all focused on the latest trends, technologies and best practices. I know that AGILE 2025 will inspire and equip attendees with the knowledge they need to provide exceptional care and drive positive change in the care at home industry.”
Attendees can also learn about new solutions and practical applications of the insights shared during sessions by visiting an exhibit showcase featuring the latest products and services from leading care at home solution vendors. More than 50 organizations sponsored the 2024 AGILE conference.
Registration for AGILE 2025 will open in the fall of 2024. For more information, visit the AGILE conference website.
Axxess is the leading global technology innovator for healthcare at home, focused on solving the most complex industry challenges. Trusted by more than 9,000 organizations that serve more than 5 million patients worldwide, Axxess offers a complete suite of easy-to-use software solutions that empower home health, home care, hospice, and palliative providers to make healthcare at home human again. Multiple independent certifications have confirmed that Axxess has the most secure and industry-compliant software available for providers. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
©2024 Axxess All rights reserved
by Rowan Report | Jul 19, 2024 | Partner News
Axxess Partners With Security Compliance Associates to Offer Comprehensive Cybersecurity Services to Clients
DALLAS, July 11, 2024 – Axxess, the leading global technology innovator for healthcare at home, and Security Compliance Associates (SCA), a leading provider of comprehensive cybersecurity solutions, have partnered to offer Axxess clients tailored, cost-effective cybersecurity services.
Through this collaboration, Axxess clients have access to a robust suite of cybersecurity services offered by SCA, including penetration testing, risk assessments and cyber regulatory compliance. These services are specifically designed to address the unique challenges faced by the home healthcare industry, ensuring sensitive patient data remains protected against the evolving landscape of cyberthreats.
“Our partnership with Security Compliance Associates complements our industry-leading secure software solutions, providing our clients with additional specialized cybersecurity services,” said Chris Taylor, senior vice president of channel partnerships at Axxess. “By leveraging SCA’s expertise in healthcare cybersecurity, we are enhancing our clients’ ability to safeguard sensitive data, ensuring they can deliver exceptional care with utmost confidence in their operational security.”
SCA’s services will help Axxess clients navigate the complexities of cybersecurity compliance, safeguard patient information and enhance their overall security posture. This partnership comes at a critical time when the importance of robust cybersecurity measures in the healthcare sector is increasingly paramount.
“Security Compliance Associates is very excited to partner with Axxess to provide a full range of cybersecurity and compliance services to the home healthcare industry,” said Jim Brahm, CEO of Security Compliance Associates. “With the alarming and detrimental cyberattacks specifically targeting the healthcare industry causing significant business interruption, the time is now to proactively protect your practice and stay in compliance with the state and federal security and privacy laws.”
Axxess is the leading global technology innovator for healthcare at home, focused on solving the most complex industry challenges. Trusted by more than 9,000 organizations that serve more than 5 million patients worldwide, Axxess offers a complete suite of easy-to-use software solutions that empower home health, home care, hospice, and palliative providers to make healthcare in the home human again. Multiple independent certifications have confirmed that Axxess has the most secure and industry-compliant software available for providers. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
About Security Compliance Associates
Security Compliance Associates (SCA) specializes in providing tailored cybersecurity solutions that help healthcare organizations meet stringent regulatory requirements from HIPAA and HITRUST. Their services include penetration testing, risk assessments, cyber regulatory compliance and more, ensuring sensitive patient data remains secure.
©2024 Axxess. All rights reserved.
by Rowan Report | Jul 19, 2024 | Partner News
Tom Codd Appointed Chief Operating Officer at Axxess
Codd to Leverage Extensive Background Serving Global Corporations
DALLAS, July 3, 2024 – Axxess, the leading technology innovator for healthcare at home, announced that Tom Codd has been appointed Chief Operating Officer. In his new role, Codd will be responsible for leading Axxess’ global operations and driving the company’s continued growth.
“Tom joined Axxess two years ago as our first Chief People Officer and has done exceptional work growing our talent and ensuring we maintain our award-winning culture as we expand,” said John Olajide, Founder and CEO of Axxess. “His extensive leadership experience and years managing global activities has been invaluable to our growth. As he transitions into his new role, we are excited about the continued positive impact he will have on our ambitious plans. His contributions will help us realize our vision of being the leading care at home technology company, and most admired for our people, partnerships and solutions.”
Codd has more than 40 years of experience in business and financial leadership. Prior to joining Axxess, he was a partner at PricewaterhouseCoopers (PwC), where he served multinational and private equity clients in various industries. He held numerous leadership positions at PwC, including Managing Partner of North Texas, Vice Chairman and U.S. Human Capital Leader, and U.S. Fit for Growth Managing Partner.
Codd is a CPA and financial expert with human capital and governance expertise. His leadership competencies include business strategy and operations, M&A, inclusion, equity and diversity, international and risk management.
“John has done an extraordinary job in building Axxess with an exceptional culture comprised of dynamic and innovative people who are committed to ensuring the future of healthcare is in the home,” said Codd. “I continue to be impressed by Axxess’ commitment to providing high-quality solutions for the care at home industry while cultivating a positive work environment. I am eager to keep collaborating with the talented team at Axxess to help the company achieve its full potential.”
Axxess is the leading technology innovator for healthcare at home, focused on solving the most complex industry challenges. Trusted by more than 9,000 organizations that serve more than 3 million patients worldwide, Axxess offers a complete suite of easy-to-use software solutions that empower home health, home care, hospice, and palliative providers to make healthcare in the home human again. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
©2024 Axxess. All rights reserved
by Rowan Report | Jun 21, 2024 | Partner News
Axxess’ Tim Ingram Wins MyHospice Ambassador of the Year
DALLAS, June 13, 2024 – During Hospice Action Week in Washington D.C., the Hospice Action Network (HAN) named Axxess Executive Vice President of Interoperability Tim Ingram the 2023 MyHospice Ambassador of the Year. This award recognizes Ingram’s outstanding leadership and advocacy for hospice care.
Ingram’s passion for hospice care is deeply personal and driven by his profound experiences with family members who benefited from hospice services. His efforts focus on educating lawmakers and the public about the essential benefits of hospice care, ensuring more families receive the compassionate care they deserve at the end of life.
“Advocacy for hospice means sharing the beauty of the hospice benefit with members of the House and Senate, state representatives and anyone else who will listen to our stories of lives improved because of the care patients received in the last weeks and months of their lives,” Ingram said. “It means making sure as many patients and families as possible learn about the benefits of hospice, and it means helping protect the future of hospice care for some of our most vulnerable people.”
“MyHospice Ambassadors play a critical role in ensuring the voices of diverse providers and community members from across the nation are heard,” said Logan Hoover, VP of Policy and Government Relations for the National Hospice and Palliative Care Organization (NHPCO) and Executive Director of the Hospice Action Network (HAN). “Tim’s standout storytelling and dedication have provided an important example of effective engagement for other advocates.”
The MyHospice Ambassadors Program is a volunteer advocacy program for individuals who have the capacity and initiative to lead, network and take action on hospice and palliative care advocacy efforts with the support of HAN. HAN, the 501(c)(4) affiliation of NHPCO, presented three MyHospice Ambassador annual awards, recognizing advocates who stood out, led by example and took action in 2023.
Axxess is the leading global technology innovator for healthcare at home, focused on solving the most complex industry challenges. Trusted by more than 9,000 organizations that serve more than 5 million patients worldwide, Axxess offers a complete suite of easy-to-use software solutions that empower home health, home care, hospice, and palliative providers to make healthcare in the home human again. Multiple independent certifications have confirmed that Axxess has the most secure and industry-compliant software available for providers. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
Tim Ingram is senior vice president of business development for Axxess, a home healthcare technology company. He is responsible for leading the business development team to build valuable industry partnerships and key product integrations that create solutions for Axxess clients. Prior to joining Axxess in February 2018, Ingram served as the regional administrator for Encompass Home Health and vice president of sales for Homecare Homebase, among other industry positions.
by Rowan Report | Jun 21, 2024 | Partner News, Vendor Watch
Axxess and SimiTree Partner to Launch Platforms
to Empower Home Health and Hospice Growth
Key Market, Referral and Utilization Data Available for Streamlined Decision-Making
DALLAS, June 20, 2024 – Axxess, the leading global technology innovator for healthcare at home, and SimiTree, a revenue cycle, coding, professional services, and talent management resource for post-acute and behavioral health organizations, today announced the launch of two new products designed to provide Axxess’ home health and hospice clients with even more valuable insights to strategically plan and drive growth.
With SimiTree’s Market Analysis Platform (MAP) home health and hospice providers can easily quantify their market position, including market share and trends, referral partner strength and competitor analysis. The platform offers key insights into service areas, changes in revenue, referral patterns, quality scores, and more.
“This partnership between SimiTree and Axxess is an incredible opportunity to bring together two organizations that equally strive for excellence, innovation, and making a positive impact on home healthcare,” said William Simione III, CEO . “Pairing our tools together will create an even more powerful technology suite that improves operating efficiency and contributes to better outcomes. It will also allow organizations in this space to take advantage of real-time data that will help them identify the best opportunities for growth. Together, we will continue to empower providers and create the best value possible.”
Axxess clients can now also leverage the new SimiTree Compass tool to help optimize home health visit utilization and resource management. This visit utilization guidance tool provides crucial data to help agencies make informed decisions, ensure consistent care and maintain appropriate documentation. SimiTree Compass includes information on standard visit ranges, LUPA likelihood, and visit discipline mix that is all presented in a user-friendly format tailored to clinicians and managers. Accessible early in the patient’s care episode, the system allows for quick lookups and adjustments to fit specific clinical profiles and agency needs without requiring changes to existing processes.
“We’re excited to partner with SimiTree to bring both of these cutting-edge solutions to our clients to further enhance their capabilities with Axxess,” said Chris Taylor, Senior Vice President of Channel Partnerships at Axxess. “The Market Analysis Platform aligns perfectly with our mission to empower home health and hospice providers with the tools they need to succeed. And by leveraging data and analytics from the SimiTree Compass tool, our clients can make informed decisions to optimize their operations and drive growth.”
SimiTree’s Compass tool is available to Axxess Home Health clients. The MAP tool is available to Axxess Home Health and Axxess Hospice clients.
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About Axxess
Axxess is the leading technology innovator for healthcare at home, focused on solving the most complex industry challenges. Trusted by more than 9,000 organizations that serve more than 3 million patients worldwide, Axxess offers a complete suite of easy-to-use software solutions that empower home health, home care, hospice, and palliative providers to make healthcare in the home human again. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
About SimiTree
SimiTree, a company that provides industry-leading, tech-enabled specialty revenue cycle management (RCM), coding, professional services, and talent management resources for post-acute and behavioral health organizations, was created by the merger of Simione Healthcare Consultants and BlackTree Healthcare Consulting in 2021. In 2022, SimiTree further expanded its RCM capabilities with its Imark Billing acquisition, and its behavioral health footprint with a strategic alignment with Infinity, a SimiTree company.
In addition to clinical, financial, and operational consulting, SimiTree offers a robust suite of outsourced services, including billing, coding, OASIS, Review Choice Demonstration (RCD) and Quality Assessment and Performance Improvement (QAPI), and revenue cycle management; executive placement, interim management, retention consulting and other talent solutions; mergers and acquisitions support; compliance assessments and risk mitigation plans; sales and growth training; and benchmarking and data analytics. For more information, visit www.SimiTreeHC.com.
by Rowan Report | Apr 26, 2024 | Admin, Clinical, CMS, Regulatory
by Johnathan Eaves, Senior Director of Communications, Axxess
Treating Medicare patients comes with a level of nuance that is important to understand to ensure that organizations remain compliant and patients receive appropriate care. Standards for quality care and payment can sometimes be dictated by Medicare’s payment policies and at other times be decided by the Conditions of Participation. There is an important difference between these two governing principles that providers should understand to ensure compliance.
Care at home industry veteran and Axxess Senior Vice President of Clinical Services Arlene Maxim RN, HCS-C, offered insights into the differences between Medicare’s policy and its Conditions of Participation during a recent webinar.
Explaining the Difference
Maxim pointed out that the differences between policy and the conditional requirements comes down to what can be billed and what are the quality standards for the services provided.
“The Conditions of Participation are dealing primarily with quality, whereas Medicare policy is related to payment,” said Maxim. And while there is a difference, that doesn’t mean both aren’t important and must always be followed.
“If Medicare policies are not followed, you are audited and if you do not have documentation to support those policies, you’re not going to get paid,” said Maxim “Oftentimes, with PDGM, staff members are not getting past that first 30 days. They’re not understanding what they need to do to keep that patient who continues to qualify for services on for longer.”
Maxim says that the problem is often that clinicians do not understand Medicare policy. “Every piece of documentation we submit to the Medicare program for review [needs to be] as pristine as we can possibly get it,” she said.
Assessment and Documentation
Proper assessment and documentation is something Maxim feels is critical in ensuring quality care, meeting Medicare requirements, and receiving payment for services.
“Complete and detailed documentation is going to be the key for agency payment by the Medicare program,” Maxim said.
Maxim pointed out certain services covered under Medicare policy may include observation and assessment, management and evaluation of a care plan, maintenance therapy, teaching and training activities, administration of medications, wound care, ostomy care, rehab nursing, venipuncture, skilled nursing visits, and more.
She also cautioned that agencies need to be prudent with the funds they receive from Medicare, viewing them as a potential “short-term, interest-free loan” until undergoing any audit. Until their documentation is reviewed and approved, there are no guarantees.
“Medicare is an insurance and it’s not free,” said Maxim. “Medicare policy provides us with a list of covered items. If experiencing an audit, and if the documentation is not there to cover the covered service, you’re not in compliance with that Medicare policy and you will not be paid for the services.”
Communicating With Physicians
Maxim further emphasized the importance of frequent contact with physicians, adherence to care plans, and ensuring that care plans are simple with individualized plans and goals that are achievable.
“You want to make sure that you have orders that physicians are actually going to read and to determine that they make sense and they’re going to sign off on them,” said Maxim.
“Keep your plan of care simple.”
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Axxess Home Health, a cloud-based home health software, streamlines operations for every department while improving patient outcomes.
© 2024 Axxess. For reprint permission, please contact The Rowan Report: kristin@therowanreport.com
by Rowan Report | Apr 26, 2024 | Partner News
FOR IMMEDIATE RELEASE
Contact: Johnathan Eaves
(903) 445-6969
jeaves@axxess.com
Axxess’ AGILE 2024 Was a Massive Success
DALLAS, April 25, 2024 – Axxess’ AGILE 2024 conference was a resounding success, with an unprecedented number of industry leaders, innovators and professionals coming together to explore the latest trends, exchange ideas and foster collaboration.
More than 50 partners supported AGILE (Axxess Growth, Innovation and Leadership Experience) with sponsorships of the three-day event, which attracted several hundred industry leaders, including C-suite executives, clinical leaders, operational and financial managers, industry investors and strategic advisors.
“The AGILE conference exemplifies our commitment to fostering growth, driving innovation and empowering leaders as we revolutionize the healthcare industry and pave the way for a future where quality care thrives in the confines and comfort of our homes,” said John Olajide, founder and CEO of Axxess, the leader in technology supporting care at home providers. “The feedback we’ve received on this year’s conference is truly inspiring, and we are already hard at work to make next year’s event a transformative experience, introducing new dimensions of knowledge, collaboration and inspiration.”
The conference formally began with a keynote address from healthcare innovator and futurist Nick Webb, who spoke on megatrends impacting the care at home industry, from emerging technologies to patient experience and staffing.
“The experience always wins,” he told the audience. “Patients and their families want friction freedom, they want speed, they want transparency, they want genuine, authentic empathy, they want this to be painless.”
The event included a day-long Leadership Forum attended by industry leaders who participated in high-level conversations about business operations, advocacy and insights on the state of mergers and acquisitions with key leaders in care at home, finance and public policy.
The value of technology was emphasized in a later panel discussion on embracing risk to reimagine healthcare, featuring Kim King, CEO of Home Care Network.
“We’ve found arming our staff with technology that allows them to do a virtual visit allows an aide to work at the high end of what they’re able to do so that they can give real information back to a clinician,” King said. “If we need to take it to the next step and get a virtual visit with a physician [or] arrange transportation to get somewhere, that makes all the difference in the world.”
Annie Erstling, Chief Operating Officer at Forcura, urged attendees to rethink their relationship with technology companies.
“You should lean on your technology partners,” Erstling said. “They should be real partners and they should keep you abreast of what’s the latest and greatest.”
Along with keynote speakers, panels and industry-specific education sessions offering continuing education credits, AGILE also included an Innovation Showcase featuring the latest developments to improve operations from Axxess partners, a GUIDE to dementia, which enabled participants to experience what those living with dementia go through each day, and a CPR training course where participants learned how to properly perform life-saving, hands-only CPR.
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About Axxess
Axxess is the leading global technology innovator for healthcare at home, focused on solving the most complex industry challenges. Trusted by more than 9,000 organizations that serve more than 5 million patients worldwide, Axxess offers a complete suite of easy-to-use software solutions that empower home health, home care, hospice, and palliative providers to make healthcare in the home human again. Multiple independent certifications have confirmed that Axxess has the most secure and industry-compliant software available for providers. The company’s collaborative culture focused on innovation and excellence is recognized nationally as a “Best Place to Work.”
