Introducing “The National Alliance for Care at Home”

by Tim Rowan, Editor Emeritus

National Alliance for Care at Home

The merger of the National Association for Home Care and Hospice and the National Hospice and Palliative Care Organization, which was inked on July 1, became official this week in Tampa, Florida. The new National Alliance for Care at Home said farewell to retiring NAHC President Bill Dombi and gave a rousing welcome to incoming Alliance CEO, Steven Landers, MD. Both Bill’s farewell address and Dr. Landers’ introduction speech ended with the same theme. We do what we do for the good of our patients. Yes, there is money. Yes, there are politics. In the end, our legacy and our future are about people.

Dr. Steven Landers

Integrity, Quality and Compliance

That future will begin with a commitment to patient care excellence. Dr. Landers closed his opening address with an announcement. From now on, every member, upon beginning or renewing their annual membership, will be asked to sign an attestation pledging their company and themselves personally to commit to Integrity, Quality, and Compliance. “Our members will be known to the world as the best in the industry,” he proclaimed. “They will assure patients, families, and payers that they participate in Medicare and Medicaid quality performance standards.”

In a press conference the next day, Dr. Landers elaborated that NAHC and NHPCO have always worked with public and private payers and law enforcement agencies to rid our industry of those who are not in it for noble reasons. Those cooperative efforts will continue, he told the reporters. The new attestation will further assure the world that members of The Alliance publicly join that mission. One is reminded of a code of conduct common to all our national military academies. “We will not lie, steal, or cheat, nor tolerate among us anyone who does.”

Emphasis on Advocacy

The Alliance is new, and Dr. Landers candidly admits he is gradually learning his new role as he goes along. But he is guided by a commitment to care in the home that has been with him since medical school. “I didn’t want to be just another cog in the system,” he told 2,000+ attendees. “The first time I went along on a home visit, I immediately realized that this is what I wanted to commit my career to.” Through his years at the VNA and Cleveland Clinic, he saw the power of in-home care, including its ability to extend live expectancy and reduce the total cost of care.

Bill Dombi

A Semi-Farewell at Best

National Alliance for Care at Home Dombi

Bill Dombi will serve the new Alliance through the end of this year before fully entering retirement. Following his closing address on the last day of the conference, during which he summarized his 38 years with NAHC (years that began with a promise to his wife Lynn that they would only have to leave their home in Connecticut for the DC area for three to four years), I asked him what he planned to do that first day in January. He said that he accumulated a ton of frequent flyer miles during his career and that they would love to travel somewhere other than state and national association conference cities.

He also mentioned the ongoing legal actions he initiated to force CMS to develop more honest formulae for calculating Home Health reimbursement and added, “It is very difficult to change litigators in the middle of a lawsuit.” Draw your own conclusion but take it from one who knows how difficult it is to completely walk away from this mission and its people. We may not have heard the last of William A. Dombi.

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Tim Rowan, Editor Emeritus

Tim Rowan is a 30-year home care technology consultant who co-founded and served as Editor and principal writer of this publication for 25 years. He continues to occasionally contribute news and analysis articles under The Rowan Report’s new ownership. He also continues to work part-time as a Home Care recruiting and retention consultant. More information: RowanResources.com
Tim@RowanResources.com

©2024 by The Rowan Report, Peoria, AZ. All rights reserved. This article originally appeared in Healthcare at Home: The Rowan Report. homecaretechreport.com One copy may be printed for personal use: further reproduction by permission only. editor@homecaretechreport.com

NAHC NHPCO Announcement

Press Release | Sept. 5, 2024

The National Alliance for Care at Home will Combine the Strengths of the Two Largest National Organizations Representing Healthcare Providers Delivering Care Primarily in Homes

The Alliance Will Provide Unparalleled Resources and Representation to Support the Care-at-Home Community

(Alexandria, VA and Washington, DC – September 5, 2024) – The National Association for Home Care & Hospice (NAHC) and the National Hospice and Palliative Care Organization (NHPCO) today unveiled the new name and logo, as well as the initial website, of the new national organization that will carry forward the work of serving home care, home health, hospice, and palliative care providers as they deliver patients the highest-quality care in their own homes and communities. This new organization will expand on the visions of NAHC and NHPCO to support the full spectrum of providers that offer care in the multitude of settings Americans call home, and the communities in which they live. The National Alliance for Care at Home (the Alliance) will deliver resources, education, and information to help members grow their organizations, and will serve as the united voice of the member community advocating for policies that advance the provision of high-quality care for patients and their families. 

The National Alliance for Care at Home

The National Alliance for Care at Home Logo

The National Alliance for Care at Home logo is both an homage to the past, and a symbol of the future. The logo weaves together visual representations symbolizing NAHC and NHPCO, the legacy organizations coming together to form this new Alliance. NAHC’s logo has long included a waving American flag. The icon in the Alliance logo is shaped like a five-pointed star, inspired by the flag iconography. The icon draws visual and symbolic inspiration from the NHPCO logo, which includes a lotus flower icon to represent the integration of types of care and the interdisciplinary care team. The sections of the new Alliance logo are stylized people, standing together in a circle, and holding hands. The negative space between them can be seen as an icon for house or home. Thus, the logo

represents providers across the continuum of care coming together to support a better future for care in the home. The logo concept is based on guidance from a workgroup of members, whose inputs shaped the Alliance’s brand. 

The Alliance also launched its integration website today at AllianceForCareAtHome.org. In addition to providing information on the Alliance, this new website serves as a single sign-on hub for members. With single sign-on, the resources of both legacy organizations will be available to all members of either NAHC or NHPCO with one, unified log-in. The new site offers an updated Find a Provider tool to help consumers find providers of home care, home health, hospice, and palliative care. This resource pulls together NAHC’s Agency Locator and NHPCO’s Find a Care Provider. In the coming weeks, Alliance members will gain access to a combined set of 29 online member communities to enable professional exchange of ideas and best practices. The Alliance is working on a new website to launch in 2025; the new site, which will be housed at the same URL, will bring together top assets from the robust suite of member benefits offered across both NAHC and NHPCO’s legacy sites. During the development of the new site, the Alliance’s integration site will serve as a portal to access resources across the two legacy sites. 

“Providers offering various forms of care at home have always looked to our national associations to help create a shared vision for the future,” said Kenneth Albert, Chair of the Alliance’s Transition Board. “It took real imagination, dedication, and guts to take on the tough conversations about combining two organizations, each with more than 40 years of history. This Alliance will be the leading authority on transforming care in the home. We will implement that mission under a new name that welcomes providers across the care continuum to join – the National Alliance for Care at Home. The logo shows people coming together, hand in hand. That is exactly what we will do in this new Alliance – work collectively to imagine what the future of care in home settings can and should look like, and then to bring that vision to reality.”

“The National Alliance for Care at Home name, and the Alliance’s logo, represent the future of what our members will do together. Providers delivering care in patients’ homes will work through the Alliance to learn, connect, and grow. The Alliance will be your advocate, your resource, and your network to help you reach your goals,” said Melinda Gruber, Vice Chair of the Alliance’s Transition Board. “Rolling out our new name and logo, sharing the new website – these are just the beginning. In the coming months we will continue to integrate the strengths of these two longstanding organizations to provide members with an unprecedented national community and the resources you need to thrive in the future.” 

In March of 2023, NAHC and NHPCO announced that they were exploring collaboration opportunities. That kicked off a process of member consultation and input that culminated in an agreement to combine the two organizations into a new Alliance, with integration work beginning July 1, 2024. On August 26, the Alliance announced that Steve Landers, MD, MPH, would become its first CEO. Through the remainder of 2024 and into 2025, the Alliance will continue the process of integrating NAHC and NHPCO operations into a single organization. Details will be shared with members each step of the way. Throughout the integration process, members can continue accessing benefits through their legacy memberships. 

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About the National Alliance for Care at Home

The National Alliance for Care at Home is a new national organization representing providers of home care, home health, hospice, palliative care, and other health care services mainly delivered in the home. The Alliance brings together two organizations with nearly 90 years of combined experience: the National Association for Home Care & Hospice (NAHC) and the National Hospice and Palliative Care Organization (NHPCO). NAHC and NHPCO are in the process of combining operations to better serve members and lead into the future of care offered in the home. Learn more at www.AllianceForCareAtHome.org.

Press Contacts

Tom Threlkeld, NAHC Director of Communications
tom@nahc.org  |  202-547-7424

Elyssa Katz, NHPCO Marketing and Communications Manager
ekatz@nhpco.org  |  571-281-0220