Patient Relationships Drive Satisfaction
Caring for the Caregiver by Kristin Rowan, Editor Caregiver Motivation HHAeXchange recently conducted a survey of more than 3,900 caregivers. The company set out to understand caregiver motivation and to use this information to increase caregiver satisfaction and improve outcomes. Highlights...Creating a Culture that Retains Employees
Admin This article is part two of a two-part series. You can read part one here. by Todd Austin and Sasha Erickson 3 Steps Towards Creating a Culture of Love that Retains Employees In a study done on the “Culture of Companionate Love and Employee and Client Outcomes in a...What’s Love Got to Do with It?
Admin This article is part one of a two-part series from Activated Insights, formerly Home Care Pulse. Come back next week for the continuing story. Read more about Caring for the Caregiver here. by Todd Austin and Sasha Erickson How to Create a Culture that Keeps Your...Managed Care Plans: How to Meet Their Needs
Clinical by Elizabeth E. Hogue, Esq. What do Managed Care Plans Really Want from Providers of Services to Patients in Their Homes? Medicare Managed Care Plans have a long history of disinterest in provision of services to patients in their homes. Despite the fact that they are...HHAeXchange: An Interview with Paul Joiner
Caring for the Caregiver by Kristin Rowan, Editor Paul Joiner Talks to The Rowan Report The care at home industry changes seemingly daily with new regulations, HH agencies opening and closing, more people qualifying for Medicare, technological advances like artificial intelligence, and the...Recruitment, Retention, and Reward: Product Review
Admin by Kristin Rowan, Editor Caregiver Recruitment, Retention, & Reward The workforce shortage, caregiver burnout, after effects of the pandemic, and the advent of “quiet quitting” have impacted home care agencies’s ability to fully staff and care for...HIPAA Violations
Clinical by Elizabeth E. Hogue, Esq. Mom Needs More Fiber? Imagine that a celebrity receives care where you work and curiosity gets the better of you, or someone you know is admitted and you would love to know the details. It’s oh so very tempting! So, you access records of...A New Path for Recruitment and Retention
Admin by Kristin Rowan, Editor Recruitment and Retention amidst the national workforce shortage is not a new topic for The Rowan Report. We have feature articles dating back months, even years, talking about how you can recruit the top talent in the industry and keep the...The Future of Care at Home
Admin by Kristin Rowan, Editor Home Nurses are joining unions. The advent and unionization of Hospital-at-Home (H@H) is changing the care at home landscape. Large hospital systems across the country have engaged in H@H studies and launched H@H programs, providing...Preventing Violence: More Action Items
Admin By Elizabeth E. Hogue, Esq. Violence in Healthcare According to a recent analysis of Bureau of Labor Statistics data, healthcare is one of the most dangerous places to work. Homecare field staff members who provide services on behalf of private duty agencies,...Florida Hospice Teaches Dementia Care by Simulating Dementia
Clinical by Tim Rowan, Editor Emeritus “This [virtual dementia] tour opened my eyes to the reality of what a dementia patient lives with every day. It is completely different when you walk in their shoes. I highly recommend this program for caregivers.” “I can’t...New Resources for Home Health Value-Based Purchasing Model
Clinical by Kristin Rowan, Editor The Home Health Value-Based Purchasing (HHVBP) Model began in 2016 as part of the Home Health Prospective Payment System (HH PPS) final rule. The original model aimed to: Incentivize better quality and more efficient care Study potential...Telehealth and AI in Home Care: An Interview with Dr. Pamela Ograbisz
Artificial Intelligence by Kristin Rowan, Editor Telehealth’s evolution includes the dramatic shift to at-home and hybrid healthcare models post COVID-19 as well telehealth’s role in program management and staffing. From telehealth’s earliest models to today’s...Use of Preferred Provider Agreements
Clinical by Elizabeth E. Hogue, Esq. Preferred Provider Agreements as Referral Source In a highly competitive marketplace, home care providers of all types, including home health agencies, hospices, private duty/home care companies and home medical equipment (HME) suppliers...
